Class enrolments are subject to class size limits and Terms and conditions. Please note that we are trying to move towards year-long enrolments in the future so that we can plan in advance for your children and keep groups of children who start together in the same language level through the year.
Terms & Conditions
Enrolment is carried out online and your confirmation and invoice will be emailed to you. If you have not received anything from us after 5 working days, please do contact us! Please contact us as soon as possible if your contact details change or the authorised pick up adults have changed.
Withdrawals & Refunds:
To withdraw from classes a parent must give 4 weeks advance notice in writing via email to enable us to offer the space to another student and adjust accounts. Term fees during the 4 week notice period are non-refundable, except in special circumstances. This is because the teachers would have already been contracted and committed to the time involved and need to be paid.
Classes are held as per the schedule published on our website. We reserve the right to refuse or cancel your enrolment due to e.g. class size limits or lack of numbers. In the event of a cancellation by us prior to the term classes beginning, we will give you a refund for all classes you have paid for.
Behaviour & Respect and Care of Venues:
We ask that children are considerate and respectable of their classmates and the teacher. Children and parents will be held responsible for their children’s behaviour in class venues and liable for any damage caused. Please let the children know to take care with the venues as we are guests there.
Class Substitutions & Cancellations:
We reserve the right to cancel classes and/or to provide a suitable relief teacher.
Attendance & Missed Classes:
Please inform the school office or teacher of absences. No classes will be refunded for illness or non-attendance. Make up lessons at other classes during the week may be arranged via the office if available, but make up availability is subject to class size limits.
Please disclose your child’s health conditions and allergies during the enrolment process. If a non-accompanied child requires urgent medical attention, we will arrange this at the expense of the child’s parent/caregiver.
All Term Fees are stated in New Zealand dollars. Term Fees are paid for in advance for a full term or a partial term if your child begins class part-way through a term. The registration fee is a one-off non-refundable charge. There is no registration fee for returning students.